UNIT 4
Page 35
Part B
1. One, two, three, four, five, six, seven, eight,
nine, ten
2. Eleven, twelve, thirteen, fourteen, fifteen,
sixteen, seventeen, eighteen, nineteen, twenty
Twenty
one, twenty two, twenty three, twenty four, twenty five
3. Twenty one, twenty two, twenty three, twenty
four, twenty five, twenty six, twenty seven, twenty eight, twenty nine, thirty
Thirty
one, thirty two, thirty three, thirty four, thirty five, thirty six, thirty seven,
thirty eight, thirty nine, fourty
Fourty
one, fourty two, fourty three, fourty four, fourty five, fourty six, fourty
seven, fourty eight, fourty nine, fifty
Fifty
one, fifty two, fifty three, fifty four, fifty five, fifty six, fifty seven,
fifty eight, fifty nine, sixty
Sixty
one, sixty two, sixty three, sixty four, sixty five, sixty six, sixty seven,
sixty eight, sixty nine, seventy
Seventy
one, seventy two, seventy three, seventy four, seventy five, seventy six,
seventy seven, seventy eight, seventy nine, eighty
Eighty
one, eighty two, eighty three, eighty four, eighty five, eighty six, eighty
seven, eight eight, eighty nine, ninety
Ninety
one, ninety two, ninety three, ninety four, ninety five, ninety six, ninety
seven, ninety nine, one hundred
Part D
1.
b. a ticket 6.
d. an in-flight movie
2.
d. their flight 7.
e. a bus or taxi
3.
e. their luggage 8.
a. a hotel room
4.
a. security 9.
b. some shopping
5.
c. at the check in 10. c. at the hotel
Page 36
Part F
1.
I need to change my booking
2.
Is there a direct flight?
3.
Can I take this as hand receipt?
4.
Can I have an aisle seat?
5.
Please take me to the city centre
6.
Can I have a luggage,
please?
7.
I have a reservation for
two nights. My name’s Burkhard
8.
Can I send a fax form
here?
9.
Can I have an alarm call at 06:45, please?
10.
I’m checking out today. Can I have the bill?
Page 37
Part A
Paolo : Paolo Ranieri speaking
Judith : Oh, hello, Paolo. This is Judith Preiss
here
Paolo : Hi, Judith
Judith : Paolo, I’m calling about that
meeting. Can you make next Wednesday?
Paolo : I’m sorry, Judith. I can’t. But I can
make Thursday or Friday
Judith : Well, I can’t do Thursday, but Friday is
OK
Paolo : OK. Friday it is. Can we meet in the
morning-say 10 o’clock?
Judith : 10 o’clock’s fine. Oh, and can I bring my
colleague, Sabrina? You met her at the conference
Paolo : Of course. I can pick you up from the station
if you like
Judith : Great. See you on Friday. Bye
Part C
1.
No, he can’t
2.
No, she can’t
3.
Yes, they can
4.
Yes, he can
Page 38
Part A
Fitness centre,
restaurant, function rooms
Part B
Fax machine,
fitness centre, function rooms, secretarial service, restaurant
Part C
1.
Can you watch TV progrmmes in English? Yes, you
can
2.
Can you use your computer in your room? Yes, you
can
3.
Can you
swim at the hotel? No, you can’t
4.
Can you send a fax? Yes, you can
5.
Can you eat in the hotel? Yes, you can
6.
Can you play tennis at the hotel? No, you can’t
7.
Can you hold a meeting? Yes, you can
Page 39
Part A
1.
It’s a very small airport. There aren’t any shops in the terminal
2.
There is a problem
with my ticket?
3.
There are any aisle
seats available
4.
There is a
stopover in Frankfurt
5.
There are any
flights to Zurich tonight?
6.
I’m afraid there is a flight to
Warsaw this afternoon
7.
There are two
cafés in the terminal
8.
There are any
buses from the airport to the city centre?
UNIT 5
Page 43 Vocabulary
Part A
1.
Onion- its’s kind of vegetable
2.
Apple-it’s kind of fruit
3.
Trout- it’s kind of fish
Part B
Starter
|
Main course
|
Dessert
|
Soup
|
Steak
|
Ice cream
|
Pate
|
Drilled fish
|
Apple pie
|
Salad
|
|
Fruit
|
Part C
1.
Menu
2.
Bill
3.
Receipt
Page 43 Reading
Part A
1.
A hairdresser works in a salon
2.
A waiter/ waitress works in a restaurant
3.
A porter works in a hotel reception
4.
A dentist works in a health centre
5.
A maid worsk in a hotel rooms
6.
A cab driver works in a taxi
Page 44
Part D
1. Research in the US, more than 90 percent
2. a. Giving extra things for free
b.
Quick service
e.
Creating a good relationship with customer
3. b. Visit the table often to make sure the
customer is happy
c.
Smile at the customer
d.
Be pleasant and helpful
Page 45
Part
A
1.
I’d like some water
2.
Could I have some more coffe, please?
3.
Do you have any restaurant nere here?
4.
Are there some more wine left
5.
I’d like any cheese, please
6.
Do you have some mor soft drinks?
Part
B
Mina : There are some good
restaurants in the centre
Ivan : Yes, but there isn’t any parking.
We could go to the Texas Steakhouse near the airport
Mina : Do they serve some
vegetarian dishes?
Ivan : I don’t
think so. How about the Marina? They do some graet fish dishes, and
they have any vegetarian starters, too
Mina : Good idea. I’ll see if they’ve got a
table for 9 o’clock
Page 46
Part
A
1.
Reservation
2.
Fax
3.
Air conditioning
4.
Bathroom
5.
Bill
6.
Employee
7.
Equipment
8.
Hotel
9.
Seat
10.
Luggage
11.
Menu
12.
Overtime
13.
Table
14.
Tip
15.
Transport
Part
B
1.
They don’t have a lot of
vegetarian dishes here
2.
How much does it cost?
3.
The restaurant hasn’t got many tables left
4.
I drink much coffee
5.
There aren’t many hotels in the city centre
6.
It cost a lot of
money
Part
C
1. A. How much cash do you have in your wallet?
B. About 20 euros
2. A. How many keys do you have in your bag/ pocket?
B. About 3 keys
3. A. How many people are there in your company?
B. About 50 people
4. A. How many time do you have for lunch?
B. About 3 hours
5. A. How many days holiday a year do you have?
B. About 36 days
6. A. How many languages do you speak?
B. About 3 languages
7. A. How many do you usually tip in a restaurant?
B. Sometimes
WRITING FILE
From : andriyanipetty@gmail.com
Dear
Mrs. Ayu
I
would like to invite you to lunch after you visit to our company next week. If
you have time. Our managing director, Tomi Ardiansyah, will also come.
I
will book a table at an Indonesian restaurant. Via Rudi, for 12 a.m on
Wednesday. The restaurant is next to Bank BCA near your hotel in Tipang Road.
I
hope you can join us. Please can you let me know this week.
Best
wishes
Petty
Andriyani
UNIT 6
Page 51
Part
A
1.
Great deals
2.
Low deposit
3.
Pay $50 now followed by 12 monthly payments
4.
3 year guarantee
5.
Interest- free credit
Part
B
1.
S
2.
B
3.
B
4.
B
5.
B
6.
S
7.
S
8.
B
Page 52
Part
A
1.
c. having a strong desire to be successful
2.
a. acitive and able to work hard
3.
b. showing a lot of excitement and interest
Part
B
1.
About $30.000
2.
No, it doesn’t
3.
Yes, it does
4.
Telephone their contact person Melissa Davis
Part
C
1.
true
2.
false
3.
true
4.
false
5.
false
6.
true
Page 53 Language focus 1
Last December I visited our
major customers from big department stores in Sout Korea. On 5th
December I met
Mrs Kyoung Ai Lee in Seol. We sent her 200 brocherus in June. On 6th
December I made
a presentation to Mrs Lee’s sales staff on our products and advised
them how to display them. The following day I gone to Seol, and our agent introduced me
to Mrs Ha, the chief buyer of a new department store in the capital. She asked
me to send her 500 brochures. I given her some samples of our products. I flown
back tp head office in Paris on the 9th.
Page 54 Vocabulary 2
Part A
1.
Save
2.
Three
3.
Free
4.
Discount
5.
Limited
Part B
1.
True
2.
False
3.
False
4.
True
5.
True
Page 55
Part A
Miguel Perez
studied business at Santiago de Compostela University in Spain from 1995 to 1998. During the summer holidays, he worked part-time as a salesman for
Levi’s.
After graduating
on
July 1998, he wanted to continue in sales, so he worked for a
year in the sales department of his family’s company. He decided to improve his
business English. In September 1999, he went to London to study for Diploma
in Business with English. During that
year, he worked part-time for the Students’ Union.
In July 2000, he began looking for a sales job. Six months
later, he got a permanent position in a shipping company. However, a year ago, he changed his job and joined Futura Financial
Services. He now works in the sales department. Last month he was voted
salesperson of the year.
Part B
Kevin Warren
studied law at Bristol University from 1979 to 1982. During the summer
holidays, he worked part-time as a seller tickets for events to student for
Organise Social Events. After graduating at 1982, he went to US to work for
Disney Corporation, Florida. At 1984, he return to UK to start business with
partner. After that at 1987, he leave business with partner and he start to open
his own travel agency, he worked there for two years. Next at 1990 he joined
Coca-cola as a sales manager. At 1995 he become Director of Cold Drinks
Division. And at 2000 he become Vice President and General Manager of UK
regions.
UNIT 8
Page 71
Part C
1.
E
2.
A
3.
D
4.
B
5.
C
6.
Part E
1.
E
2.
D
3.
C
4.
A
5.
B
Part F
New
|
c). Mature
|
Growing
|
d). Declining
|
Profitable
|
b). Unprofitable
|
Big
|
e). Small
|
Attractive
|
a). Unattractive
|
Page 72
Part A
1.
1.3 billion / 1.300.000.000
2.
4.000
3.
600.000
4.
60
5.
£12.000
6.
£ 90.000
Part B
1.
1.3 billion / 1.300.000.000 – the number of
people in China
2.
4.000 –
the number of new cars that arrive every week
3.
600.000 – the number of new drivers that get
license in a year
4.
60 – the number of cars that Porsche hope will
increase in sale
5.
£12.000 – the price of a Jeep Cherokee
6.
£ 90.000 – the price of Porsche
Part C
1.
Car sales in China are higher than a year ago.
2.
China is a big market for Volkswagen.
3.
The number of bicycles causes problems
for other traffic.
4. The government wants to make roads wider.
5.
Mr Zong owns a Jeep.
Part D
1.
Boom
2.
Manufacturers
3.
Consumer
4.
Double
5.
Destroy
6.
Purchased
Page 73
Part A
1.
It is harder to break into export markets than
home markets.
2.
Chine is bigger market than Japan.
3.
Our market share is lower that it was last
year.
4.
The rate of inflation is worse this
month than it was last month.
5.
This month’s sales are higher than last month’s.
6.
The Asian market is better than the European
market for rice.
Part B
1
|
This is a good product.
|
Yes, it’s the best product on the
market.
|
|
2
|
This is an expensive hotel.
|
Yes, it’s the most expensive place
in the city.
|
|
3
|
She is a very popular manager.
|
Yes, she’s the most popular head
of department in the company.
|
|
4
|
This is a cheap product.
|
Yes, it’s the cheapest product.
|
|
5
|
This is a very competitive market.
|
Yes, it’s the most competitive
market in Asia.
|
|
6
|
This is a bad year.
|
Yes, it’s the worst year in the
last ten years.
|
Part C
I opened a
hairdressing salon last year. The most important thing
is to think about your target customers. My hairdressing salin is located in my
parents’ hotel. My customers are older and richer than my main
competitor’s. They like excellent service and a cup of coffee. My main
competitor’s customers are younger than mine. She offers a cheaper service
than I do. However, my salon is more comfortable than hers. My the most exciting customer is a famous model.
Page 75
Part A
1.
The white car is much bigger than the black
car.
2.
The black car is a little bit bigger than the red car.
Page 77
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